Privacy policy

 

Summary.

This Web site is owned and operated by or on behalf of drops of grace. DROPS OF GRACE uses its best efforts to respect and protect the privacy our online visitors and donors. We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy addresses those concerns.

Information Collected. On some DROPS OF GRACE webpages you can provide contact information. DROPS OF GRACE appreciates and takes very seriously the trust that you place in us by providing this most personal information to us. By voluntarily submitting personal information to DROPS OF GRACE, you agree that DROPS OF GRACE may use that information to maintain contact with you, solicit contributions from you and provide you with information about DROPS OF GRACE and its programs and initiatives.

Here are the types of personal information that we collect:

• Contact information: name, complete address, phone number, email address;

• Payment information: credit card number and expiration date, and billing information;

• Email Sign-up: name, zip code, email address

• Information concerning how you heard about DROPS OF GRACE; and

• Information you wish to leave: questions, comments, suggestions.

How Information is Used.

DROPS OF GRACE uses your information to understand your needs and provide you with better service. Specifically, we use your information to communicate with you, update you on our work, help you complete a transaction, and overall personalize your DROPS OF GRACE experience. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use the comments you offer to provide you with information requested, and we take seriously each recommendation as to how we might improve communication.

No Sharing of Personal Information. DROPS OF GRACE will not sell, rent, or lease your personal information to other organizations. We assure you that the identity of all who contact us through our websites will be kept confidential. Use of personal information will be limited to the internal purposes of DROPS OF GRACE and only to further the program activities and purposes of DROPS OF GRACE. As a note, DROPS OF GRACE does, from time to time, hire third party vendors to assist it in sending correspondence to those on our mailing lists (regular mail and e-mail) and processing credit card transactions. Every vendor engaged by DROPS OF GRACE for this purpose is required to keep confidential and protect your personal information. DROPS OF GRACE may share personal information with companies, organizations or individuals outside of DROPS OF GRACE when we have your consent to do so. Please note that whenever you opt-in to receive communications or services from a third party, your information may be subject to the third party’s privacy policy. If you later decide that you do not want that third party to use your information, you will need to contact the third party directly, as we have no control over how third parties use information.

Security.

DROPS OF GRACE is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use Internet encryption software in compliance with PCI best practices when collecting or transferring sensitive data such as credit card information. Once we receive your credit card information, it is accessible only to a small number of trusted DROPS OF GRACE staff who have been specially trained in processing this information.

Site Monitoring.

 DROPS OF GRACE does not collect personal information about you unless you voluntarily provide personal information to DROPS OF GRACE (e.g., by making a donation or signing up to receive e-mail from DROPS OF GRACE). DROPS OF GRACE does, however, monitor and collect certain navigational information from visitors to our Web site, utilizing traditional and commonly practiced methods in order to provide the best online experience. This information helps us understand:

 * The IP address and domain name from which this Web site was accessed.

 * The date and time this Web site was visited.

 * The amount of time spent viewing this site.

 * The Web pages or services accessed.

 * The Web site visited prior to accessing this Web site.

 * The Web site visited after this Web site, if applicable.

 * Any form that was downloaded, if applicable.

Removing Your Name from our Mailing List.

Our e-newsletters give you the opportunity to remove your name from our mailing list. If you would like your information removed from our overall mailing list so that you do not receive any future communications from us, send us an email at info@dropsofgrace.org

Data Accuracy.

In addition to maintaining privacy and security controls over the personal information you share with us, DROPS OF GRACE strives to ensure that the personal information we have collected is current and accurate. If you wish to verify, correct or amend the personal information that DROPS OF GRACE has collected from you, you may do so by contacting us at info@dropsofgrace.org. DROPS OF GRACE employees are available during business hours to answer questions about your financial contributions.

Changes to Policy.

This policy may be changed or updated from time to time. If you have any questions or concerns about our Privacy Policy e-mail at info@dropsofgrace.org or by regular mail sent to the following address:

P.O. Box 2168

Round Rock, TX 78680